Keep your platform secure, fast, and moving. Without firefighting.
Enterprise WordPress websites are living systems: plugins change, traffic spikes, security threats evolve, internal priorities shift, and stakeholders still expect everything to “just work”.
Our retainer service gives you dedicated monthly studio time, a clear support process, and a single team you can rely on for ongoing improvement, fixes, and proactive maintenance.
At Adigi, we support enterprise WordPress websites long after launch, whether we built the platform or you’re inheriting a complex codebase from another team.
Our retainers are designed to cover the always-on reality of enterprise: ongoing development, content support, performance improvements, security hardening, and continuous optimisation, delivered with visibility and structure.
Onboarding and technical audit (for inherited platforms)
If we didn’t originally build your website, we start with a technical audit so our senior team can properly understand the codebase and remove risk before support begins.
Monthly retainer hours (flexible by design)
Retainers run monthly, based on an agreed number of hours that fits your needs. You can use time across our full skill set, and we’ll help you prioritise what matters most.
Your retainer isn’t limited to one type of task. It can include:
consultancy and strategic support
design support (new blocks, UI updates)
new pages and landing pages
feature development and functional enhancements
CMS help, content updates, formatting and publishing support
plugin installs, extensions, third-party widgets
bulk imports/exports and data tasks
reporting setup (for example, Looker Studio)
Every retainer includes a dedicated client board to log, prioritise, and track work. You’ll be able to see what’s in progress, waiting for review, and completed, with clear notes and updates as tasks move through the workflow.
We run a clear priority system so business-critical issues don’t get stuck behind nice-to-haves.
Priority 1: business critical issues (site down, critical security issue, core interaction broken). During UK business hours, we acknowledge quickly and work to rectify urgently, depending on the issue and any third parties involved.
Priority 2: non-critical but important bugs affecting usability or operation. We respond within business hours and aim to resolve as quickly as practical, depending on complexity and integrations.
Priority 3: general requests and improvements. We’ll confirm scope and provide a turnaround estimate, then schedule work against your available retainer time.
For enterprise sites, hosting is not an afterthought. We can support a high-performance, secure, scalable WordPress setup with ongoing monitoring and modern infrastructure.
This can include performance monitoring, platform-level protections, backups, caching, and delivery optimisation, plus a clear route for urgent escalation if there’s an incident.
If you want proper insight, we can support with analytics and reporting, including GA4 integration and event tracking, Search Console hygiene, and dashboards that show the metrics that matter.
Contact us today to discuss your project.
